As we age, most of us will identify service and support needs that will require us to engage with a new
system of services, to learn new terminology, and to communicate with a new set of professionals. We may
recognize these needs gradually for our parents, or for ourselves, and we may have time to prepare.
However, we also may have these needs thrust upon us following an accident, a medical diagnosis, or a
hospitalization. Either way, finding the appropriate agencies and professionals to address these needs can
be overwhelming to adult-children, their parents, and other family members.
